Kim Bradshaw

Review of Berjaya Duxton Hotel

My husband and I stayed here recently for 1 night....

My husband and I stayed here recently for 1 night. The accommodation was average. The breakfast far too expensive for what it was and should have been included in the price of accommodation.

Had tea and scones in the cafe - the scones had clearly been in the freezer and were perhaps reheated in the microwave as they were still frozen in the middle.

To access to pool area was extremely difficult as I am on crutches and had to navigate my way up several stairs. The pool area is tired and needs an upgrade. Pool not hot enough. Kids running around splashing with no supervision from parents so we left.

The spa is very tired and did not look very inviting.

Overall, a very disappointing experience for a 5 star hotel.