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It was just a tire changeover, but Allen in servic...

It was just a tire changeover, but Allen in service seemed to frustrate quite easily. When I asked him about storing the tires (after we had written up the service work order), he let me know how much more work he had to do in order to 'write it up all over again...' Furthermore, he and the tech erred in assuming the vehicle had TPM system. He said he couldn't mount my other rims since they didn't have TPMS stems, and it would cost me around $300 to add them. When they finished mounting the first tires, rather than the other regular non-TPMS rims, I picked up the vehicle and went into the parts department to check the TPMS claim (I pretty much knew it didn't have TPMS). Parts printed a build sheet on my 2009 Chev 1500 van, showing NO TPMS. Now... When I brought the van back to be redone with the correct rims, HE WAS FRUSTRATED and it showed. Rather than getting me in and fixing his error in short order, I had to wait another almost two hours. Completely ruined the morning for me.

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