Zach Butterfield

Review of Fletcher Ford

Well first off all i trusted a salesman to make my...

Well first off all i trusted a salesman to make my scheduled maintenance appointment. We agreed on a time and date. He text me the morning an hour before my appointment. I got there on time and service didnt have an appointment for me. The salesman didnt make the appointment. Then he persisted in trying to sell me a 2018 mustang. My payment is 450 now and told me i could trade up to a 2018 for 1000 a month... Crazy!! Now to service. Last time i was there they broke the clips the hold the battery cover on. I told them to have the clips replaced. Check a tire and do regular check up. They checked the tire and got it fixed but didnt fix the clips then i noticed my coolant level was below minimum but yet it was checked "green" for good on the service report. Makes me wonder if they even checked my fluid at all! Definitely not happy with my experience today. Maybe my expectations are high but today was awful.