Cheap, decent selection of product, quick delivery...

Cheap, decent selection of product, quick delivery...

but woe betide the unlucky sap who needs to use their customer service. In the age of Amazon, I can't believe Ebuyer manage to keep trading. It's like an online shopping experience from the 90s. Awful processes, convuluted returns, slow turnaround, obsfucation of consumer rights. Simple returns become an absolute chore and seem designed to catch out those less savvy.

I'd had a terrible experience about 4 years ago (an obvious manufacturing fault was blamed on me, then took over 2 months to resolve in my favour) and avoided these jokers ever since. I thought I'd give them another chance, but no, exactly the same experience.

Absolutely dire, avoid.