I can only sing praise of my Surgeon he is a gem. ...

I can only sing praise of my Surgeon he is a gem. My Dentist is fantastic who I cannot sing more praises for and her leading me this individual whom I have utmost respect for. I wish that could be said for many others I have encountered this past year in that puts the "Odd"yessey that would make Homer's seem bland.

To walk into the morning of your procedure and be scolded and reprimanded by the check in desk for coming to the wrong location, given the wrong directions by her in turn, then demanding payment when I paid the day before did not set the right tone. That was the first flag

By the end of the day the flags on the field were numerous. This day was surreal. I suspect this is the norm as I am constantly told there is a massive problem with communication there and it is clear that is between departments, between individuals and especially to patients.

And given others complaints it seems to center on scheduling and pre surgery information. They need to truly work on this issue it affects every aspect of care.