I am so annoyed and upset with this company. i ord...

I am so annoyed and upset with this company. i ordered an iphone 6 on the 3rd of dec. have emailed numerous times and was assured i would have it for xmas. they gave me a tracking ref, but has no tracking on it. this is a santa present. i have emailed every day and kept getting fobbed off. i would never buy off these again.

so its now 9-1-18,still haven't received my refund. I was told last Thursday that the courier lost it. I was told i would have my refund in a day or two. still no refund, i emailed this morning and just got an email there to say it will be processed in the next day or so. this is not acceptable. I want my refund why am i being told its issued and then when i query it, im being told it will be issued in a day or two. i want my refund.....