Chris Knight 226110

Chris Knight 226110

I have changed my review from 5 star to 1 star.

We have ordered 3 phones from this company. All 3 were in excellent condition and we were very happy.

One of my daughter's dropped her phone and damaged it and over the next few weeks it stopped working. We sent it back to see if it was worth fixing it (or we would buy a new one) but in the 2 months since we have had nothing back apart from about once a week they say they will get back to us within 24 hours, we then hear nothing else till we email again.

We just want the phone back so we can try elsewhere, I've looked at the reviews and respond on Twitter and this looks like a common occurrence.