Liana Villanueva

Review of Austin Vet Care at Central Par...

Take your pet anywhere else! Would not recommend t...

Take your pet anywhere else! Would not recommend to anyone. I waited at that office for over three hours. My dog is in a wheelchair and the vet could not answer any questions I had about the proper fit of his wheelchair. They finally told me my dog had a UTI and gave him an antibiotic that cost over $275.00. Two days later a different vet from that office called to tell me he was misdiagnosed and there was nothing wrong with him. It took a lot of arguing for them to finally agree to give me a refund of the antibiotics that I haven t used and agreed to give me $197.00 back. I went in and instead of the vet tech giving me a refund she charged me again for $197.00! And guaranteed it would be back in my account that day. It s been four days now and Austin Vet Care owes me $394.00 that is still not in my account. DO NOT WASTE YOUR TIME AT THIS VET!