Christopher Hawkins

Review of germain toyota

$2300 estimate for front pads, calipers, rotors an...

$2300 estimate for front pads, calipers, rotors and rear pads, rotors. Parts at NAPA $650. I understand dealer markup, but still...

Said I needed 4 new tires when one of the Michelins had <20k miles and was in excellent condition.

On the positive side, the estimate was thorough and gave a breakdown of critical items and need done but not critical. Very courteous throughout the process.