I was very impressed with the service. As a previ...

I was very impressed with the service. As a previous employee of a Ford dealership in Connecticut (where I bought and serviced my car for many years), I have an insider's view of how the service department works. I went to Thomas Ford for the first time last week and they were able to service my car and plug my tire for a very fair price. They also paid attention to some of my other concerns (that I didn't officially request since I didn't want to pay a diagnostic fee) However, they kept my questions in the back of their minds and were able to give me a good idea of what I was looking at price wise to fix these extra "vibrations and rattles" at a later service. Anyway, they also went out of their way to wash and vacuum my car which they did not do at my old Ford dealership. Thanks Thomas Ford!