I have used TLC for various projects through the y...

I have used TLC for various projects through the years, and I have always been pleased with their responsiveness, integrity, and explanations. Recently, I selected TLC to install refrigerated air with my existing furnace. This project was fairly major and involved several TLC employees. Each one, from the sales rep to the electrician to the helpers, was very helpful and skilled. I was especially impressed with the primary installer, Carlos Ramirez, who worked extra hard to correct some problems that resulted from some of my existing equipment. Carlos went over and above to research and resolve at least two issues that interfered with the installation but were not directly related to the current installation. Some companies would have merely apologized and left. I appreciate the way Carlos took on the challenge and saw it through to completion. Such dedication and willingness to research and learn is what ultimately makes an excellent technician who can troubleshoot quickly and accurately. TLC, you should be very proud of your exceptional team. Thank you for a job well done!