Chelsea Sheldon

Review of Fairmont Scottsdale Princess

We just came for the Christmas activities. Beauti...

We just came for the Christmas activities. Beautiful grounds and fun for the kids. Ate at La Hacienda and had the WORST SERVICE EVER! Waiter was non existent and the others who kept coming to our table took my plate I was eating from and when I asked 2 people for more chips, as my meal was guacamole, they said yes and never returned. When our waiter came back, when everyone else was finished eating he asked if we were okay. I said no, 2 people never brought me chips like they said. His reply was rude and said you didn't ask me, well, I would've if you were around.... all 7 of us were out of water and the chips were over cooked or the oil was old. For the price and the place I expected at least some kind of service. It was some of the worst I've had. Skip the meal, enjoy the beautiful place and all the festivities! All the other staff around the grounds were extremely nice and helpful.