Fadi H

Review of Saffire Blue Inc.

I have used Saffire Blue as a supplier for a long ...

I have used Saffire Blue as a supplier for a long time and they never disappoint ;-) . I find it upsetting that so many people have written such awful reviews and I can't help but wonder if they are in the industry for a hobby or business. TWO WEEKS is not a long time to wait for an order. Saffire Blue is not Amazon.If you need your order quicker - use their rush processing. I've been personally told when I asked that they implemented the ticket system because customers were stating they were promised free goods/shipping etc but they couldn't remember who promised it to them. Thus, going to a ticket system provides a conversation ticket number and everything is written in one spot where any customer service rep can jump in when need be. Good on them! I will continue to use Saffire Blue as they have always been great to me!