Joseph Ray

Review of BMW of concord

Love the 330i I bought. It was priced fair and I...

Love the 330i I bought. It was priced fair and I plan on enjoying it for years. The three stars is more in relation to the experience I had with my sales representative. If I had not been in a bind where I needed to buy a car this weekend, I would of walked away and waited for something else regardless of the price. I never felt engaged, never felt "sold", and to be honest I felt more like a nuisance to the person than a valued customer. I feel like he was there to push the paper work and I was lucky to have him even talk to me. I had previously bought a m235i at this same dealership and loved my experience. Infact that was a major reason I was confident in returning to this location. I already know I won't feel this way when I'm ready to buy another BMW again and as a result will look for a dealership that gives me service on par with the awesome product they sell.