Review of Caesar's Paradise Streams | When we arrived about 5:00

3 years ago

When we arrived about 5:00 - 5:30 that evening to ...

When we arrived about 5:00 - 5:30 that evening to check in the young lady at the front desk gave us our keys so we proceeded to our room. When we went up to our room we were unable to gain access and enter Because the keys were not working we tried several times both keys and they still did not work we were outside in the cold freezing until about between 5 to 10 minutes before someone was able to come up and help us. When maintenance came up to help us he also tried to gain access was unsuccessful. So he gave us another room which was next door which would have been 516 instead of 517. After checking in and trying to get settled we decided to change out our evening clothes so we can go to the hotel casino and the area. When we contacted the front desk we were told that the turnaround time is about five to 10 minutes for pickup. So after we were finished getting dressed and ready to go we called back the front desk again to find out what time will be picked up to go to the casino and the front desk responded and said that it will take about 45 minutes to an hour and I asked why so long and the young lady stated that she was the driver of the shuttle and that the normal front girl was on her lunch break. So then she suggested that we could drive ourselves because it was only 5 minutes away. So after arriving back from the hotel casino we decided to have something to eat but at that time all the restaurants were closed so we ended up ordering out in town. When we arrive back to our sweet we wanted to get something to drink out of the vending machine but the vending machine next to our room with not working so we contacted the front desk and the young ladies say that that there is vending machines down by the arcade area. So when we went down to the arcade area we tried to purchase drinks out of the vending machine we were unsuccessful then we found a change machine and we put our money in the change machine but instead of quarters coming out tokens came out and there was not a sign legible and large enough to state to us that it was a machine only for games. We had to go to the front desk to get our money back. After that we just decided to go to our rooms and just try to make the best of the evening. So then we decided to get into the pool and we noticed paint chipping pool & burnt Woodfire chips in the pool unacceptable then we attempted to get into the jacuzzi dirty. While eating late dinner noticed ants crawling on the tables & headboard bed.