James Brumley

Review of JL Marine

I lost a small part off my Power Pole due to my ow...

I lost a small part off my Power Pole due to my own clumsiness, of course it found it's way into the water through the dock. I contacted the company through their website inquiring how to get a replacement part. They quickly and cheerfully told me they would send it out right away free of charge. Wow. What great customer service. Sure enough the FEDEX guy dropped it off in time for the weekend just 2 days after contacting them. That is UNBELIEVABLE CUSTOMER SERVICE!!! I have the power pole micro and the 6 ft Pro Series PP and I am very happy with their products and service after the sale. Thanks