Matt Johnson

Review of Beringer Vineyards

Worst customer service experience I ve had in Napa...

Worst customer service experience I ve had in Napa. With a group of 4, we all had the Priority wine pass and have been hoping around various wineries around Napa all weekend and have had no issue with them honoring the pass for free tastings. Once we arrived at a Beringer our first greeting was by a very hostile woman in the welcome center who accosted is that our pass was not what we thought it was and that Beringer would not honor the deal. Don t agree to a wine pass if you aren t willing to honor the deal.