Baltijas Apdrošināšanas Nams

Baltijas Apdrošināšanas Nams Reviews

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3.5
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Very slow handling of cases. If you are a victim o...

Very slow handling of cases. If you are a victim of a traffic accident, then drive the car to the service you want, if you choose the type of compensation, the service selected by BAN will be long ...

Requesting documents is rather uncoordinated among...

Requesting documents is rather uncoordinated among colleagues. The insurance case is suspended until the final court decision. At best, the insurance indemnity process continues after a year.

Quite unpleasant experience with senior customer a...

Quite unpleasant experience with senior customer advisers. Her misleading communication lost a lot of time and nerves (the car had to be driven 3 times in order to be able to draw up a Kasko agreement). And not the fault of the customer. I can not say anything wrong about other employees and the same policy.

I indicated in the questionnaire to receive an ans...

I indicated in the questionnaire to receive an answer by e-mail or by phone, they send the answer exactly the opposite, by mail ... for this I had to go to the post office and receive this envelope with an advice, which turned out to be in Latvian when opened !!! Himself from Estonia, I perfectly understand Russian and well in English. The answer, as I was told only in Latvian, is sent and I have to translate myself. Do everything yourself so that clients outside Latvia leave you, BRAVO!
Second, he insured himself for summer sports, for a trip to an amateur kickboxing championship. The fact that amateur kickboxing is not included in "summer sports" is nowhere to be found. At the same time, they say to me that this is a professional sport and it is impossible to compensate for anything, and they cannot say where it is written.
I do not recommend this budget insurance company to ANYONE! ESPECIALLY, WHO DOESN'T LIVE IN LATVIA AND DON'T SPEAK THIS LANGUAGE AT ALL!

Baltijas Apdrošināšanas Nams

Baltijas Apdrošināšanas Nams

3.5