The staff at the front desk were rude not only to ...

The staff at the front desk were rude not only to us but others we were in line with upon check in. We were charged a resort fee for internet and the gym which we weren t able to even use. We did not even get to use the pool because of terrible wait times. Our bedding was not clean. We found hairs and fresh stains on our bedding. When going to check out we were told our resort fee of $167 would be taken out of our $200 deposit we paid when we checked in. Which we signed for. When we returned home an additional $167 was charged to our card even after it was pulled from our deposit. When calling to try and explain what had happened they were very rude on the phone and could not provide any explanation or help. I would not recommend this hotel and will not be returning here.