Josh Balmes

Review of Burns honda

I'd like to be as non biased as i can with this re...

I'd like to be as non biased as i can with this review and hope it can help people and Honda to develop even more with it's customer's experiences. The initial phone call previous months ago started fresh, appealing and the salesman was eager to attend to my needs. This blossomed into detailed questions that I could say were answered in a timely, accurate fashion give or take a few bumps on the road. I'll admit the price negotiation was a bit rough and stressful however I understand the dealership's goal to make a profit but honestly I really felt i could have gotten a better price. Test driving the car with Brian was an educating experience and it helped me make my decision a lot quicker. I felt he was hands on to my buyer inquiries and rants and somewhat eased my mindset at that time, albeit the manager that followed after was direct and stern and I felt could have been a bit more accommodating. I'm still in the post care treatment of our deal at this time and I'm pleased to truly continue this relationship. Today I met another helpful person by the name of John in service who again genuinely helped me with my ideas on enhancing my ride.

Bottom line I came in with the understanding that no true dealership is perfect so I was patient with the flaws but also greatly appreciated the effort spent in my ongoing relationship. I love the car and More power to you Burns Honda!