Teresa Simila

Review of MicahTek

Our office uses Micahtek's database for a variety ...

Our office uses Micahtek's database for a variety of functions. It houses all of our donors, donations, and merchandise. Those who use it to run reports on donors would probably give four stars. Those who work in it entering new constituents, processing donations, and running weekly letters would give it three stars.

The interface seems outdated. It's difficult to explain but many things, which could seemingly be a one step process, often take two. Also, it lacks some functionality when doing searches.

While the staff are willing to help - so often it seems they don't know their own product and communicating with them can be difficult - but they are responsive and available.

It is a good system and meets our needs. Every database is problematic in some way - and as I said, the reporting side of Micahtek - is fantastic and really delivers helpful data on donors.