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Janet Zahner

4 years ago

They called the day after service (oil change) for...

They called the day after service (oil change) for comments on service, etc.. We gave very good ratings on everyone and everything. I told them the only thing we were concerned about was the rising cost of the oil change. I had a 10% off coupon and ask if there were any better discounts. I was told no and Nick gave us a senior citizen discount ($6.27). The caller says there is a coupon on our website for an oil change for $29.99. Why wasn't this offered at the dealership? Or at least brought to our attention.
We receive coupons in the mail on a regular basis. It never cross my mind to go to the website before going for service.

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