Saran Kanagaraj

Review of Hotel Brunelleschi Florence

Great property. Needs to be managed better. With m...

Great property. Needs to be managed better. With multiple elevators connecting multiple buildings at different levels and poor signage, most hotel guests have trouble reaching their rooms. This is all compounded by a very indifferent staff. Alain from the concierge was the only helpful person and full of cheer in an otherwise gloomy front office at the hotel. On the other hand, the breakfast place was excellent - great options and very good service.