Paul O

Review of Atura Hotels & Resorts

Needs improvement

Needs improvement
Staff are not friendly and can be very rude.
Management needs to train and teach their staff in regards to customer service and try to look like they enjoy their job!!!
I'm speaking about the Hotel staff and the downstairs Bar and dinning area.
A friend that I took for the first time for lunch said he would never come back because of the poor service and unfriendly staff.