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Daphne Shafer

3 years ago

As many others have said if I could leave 0 stars ...

As many others have said if I could leave 0 stars I would. We had an appt at 11:30 and arrived on time and based on the reviews we expected to wait but we waited about an hour or more which seemed mild compared to the gaggle of angry people that kept going to the front desk about how long they d been there. We had to argue with the front desk about what our copay was as they seemed to think that it was deductible when it was supposed to be a copay. We finally got taken back and we weren t even seen by a nurse practitioner. They sent in just a physicians assistant who had no bedside manner at all. We were there for one issue and he kept just talking about labs and only really addressed our issue when I pushed about it. Then when we got orders for radiology he marked the race incorrectly which isn t a huge deal but we don t want it to impact the ability to get the ordered test that we had to push for and it s just a bad sign if the person assessing your health can t even fill out paperwork right. Someone sitting in the waiting room with us said he s been coming there awhile and never actually seen the dr. Do yourself a favor and make an appt elsewhere. Edit: We ended up in the ER the same night as the appt here. The ER trip could have been avoided if someone there would have listened to the issues and concerns rather than turning and burning patients to make a quick buck.

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