Emily Delmonaco

Review of Albany Medical Center

Albany Med Obstetrics and Gynecology Department is...

Albany Med Obstetrics and Gynecology Department is hands down the worst place I have ever been to. It s almost like the front desk has no communication with the medical staff. The front desk has no idea what s going on. I scheduled an appointment for 11:30am, I get there, they tell me my appointment was at 11 and the doctor already left. They reschedule same day for 2:00 pm. Someone comes gives me an ultrasound and I didn t even see the doctor, so that was a waste. I also handed them my insurance card three times. I get a bill for the ultrasound and talk to the front desk. They don t look at my file and give me a number for the billing department. The department then tells me that no insurance is even in there. A week later, I m still waiting on my medical information to be faxed to my new office. Absolutely clueless healthcare facility.