Kara Brooke Attebury

Review of Springdale, Bentonville and Wi...

I had a Pilonidal Cyst. It was huge, painful, and ...

I had a Pilonidal Cyst. It was huge, painful, and in an awkward location. I was seen multiple times by these clowns. Only one worth seeing was a practitioner name Daniel, and the kind male nurse in triage. They drained and packed the three inch wide cyst, and sent me home WITHOUT PAIN MEDS. I returned in two days for packing removal and replacement. They placed me in a tiny room that had spackle all over the walls, felt like a cell. It had a window in the door. There I am pants down having a cyst on my bum looked at IN A ROOM WITH A LARGE WINDOW. The young practitioner came in I'll prepared to even repack, had to go get supplies, and tried to repack it without numbing it first, AND REMEMBER ID BEEN GIVEN NOTHING FOR PAIN. NOT EVEN AN NSAID. It was tremendously painful, and I was worried the whole time as to whether the common folk were passing window looking in at me half dressed. When he began to pack it, I was kicking from the pain. I told him to stop. He reffered me to a surgeon, Dr Phillip Cedano who thank God had a good bedside manner, numbed there area, and addressed my pain. I suffered senselessly and left feeling my modesty had been violated. That good nurse in triage (middle aged handsome male) was the ONLY ONE WHO HAD A DECENT BEDSIDE MANNER. I wouldn't recommend going here for anything where you have to disrobe. As they find it okay to have you do so in front of a large windowed door for God and country to see. Not a good experience at all.