After my long day of driving, finding a room was m...

After my long day of driving, finding a room was my only goal. I called this place and talked with a woman at the front desk. She immediately started to tell me that it's hard to get a room. I let her know what I was looking for and she proceeded to tell me she wasn't sure and she had to check. She had to pass me to the front desk but thinks there was a room and would have to ask the guy at the front desk. While I was on the phone she talked with the mam at the front desk asking him if they had a double room. The man left while I was waiting on the phone and came back within a minute and said yes. I let the woman know I wanted the room and gave her my Information. Name credit card etc. I let her know the time I would be arriving, she said that's fine. When I got to the days inn, a family in front of me were working on getting a room. The two at the front desk left me standing at the desk and went into the back room. No acknowledgement or hello or service. When they came back I let them know who I was and that I reserved a room. The woman started in with saying she was sorry and that they didn't have a room for me. She said it was her fault and she would make sure to find me a room close by. I was so upset, I walked out the door and left. I give this rating a zero. I will not refer or go to this place in the future. Their service in saying yes and taking my information was definitely interrupting policy customer care.