I just talked to glock today 6/6/16. I have had no...

I just talked to glock today 6/6/16. I have had nothing but bad experiences since dealing with the staff at glock in Georgia. I ordered my glock 19 back in February 2016 and decided to check up on it today since the time to ship the gun from 3point5 was 90-120 days. When I called I was finally given a ship date but on August 6th which is way out of my ship date that I was told. Everytime I call up there I get bounced back and forth between two ladies (Clarissa and Lita) who give me the worst customer service along with much attitude. After asking about my glock and getting the usual run around I wanted to speak to someone who was less rude and could help me more. I got transferred over to lita... After talking to lita I wanted to state that I was being treated rudely from Clarissa and lita's response was " oh she's sitting 3 feet from me and says you were being really rude". At this point I didn't not want my gun anymore so I asked about the return policy and when my money could get returned. They couldn't give me a straight answer on that and it seem like it was gonna take a while. It's weird because they took the money out so fast (few days after my order form was received) but I takes up to 5 months for them to tell me my gun is coming which was 2 more months out. The staff was also telling me quite frequently that they deal with rude and horrible customers all the time. I honestly wasn't being rude in anyway. I simply called up with questions and got nothing but attitude. For a staff like that to treat every customer like they are "rude customers" is very disappointing and doesn't seem like glock care's about their customers. All of the good reviews I read on here seem like they are from people who bought from a dealer and not from the manufacturer. I bet the ratings and reviews would be cut in half if other people didn't buy from cabelas or something and actually delt with the staff at glock inc.