Order: QMF ID217357

Order: QMF ID217357
Unfortunately, the delivery of the phone I ordered was taking longer than anticipated. This was a birthday present for my wife's mother and we needed it for a certain time. We emailed and were told that the order was being processed as a priority. However, after a couple more days my wife decided to phone customer services. After being left in a queue for an hour, my wife finally spoke to someone. They said they would try to bring it forward and eventually, we agreed to accept a different colour to the one ordered. At this point, the staff were helpful and did make sure we got the phone in time for the birthday.