We were at the hotel pool and they stole my bag wi...

We were at the hotel pool and they stole my bag with phone, cards, watches and other valuables.
This hotel does not meet a minimum security that guarantees tranquility. They have free access to the facilities.
The hotel manager never wanted to face us, they only called the police to ignore the facts, the hotel did not want to answer for anything ... and the most incredible thing was that they said that something like this had never happened in the hotel and it turns out they have other comments where they robbed other people during their stay ....