Hand sanitizer and masks were readily available bu...

Hand sanitizer and masks were readily available but the check in process was a joke. Got there at 11 am waited in line to check in for no reason only to find out I have to come back in line at 345 when I got an email that my room was ready. EVERYONE got their emails at the same time so now at 345 we have to wait for an hour in line again. Why not just give me keys earlier and then email me with the room number later when it is ready. Another joke is the temperature checks that everyone is supposed to have. Only the primary person on the reservation goes through the check in line and has their temp taken. There is a sign that says the other members of your party must come get their temp taken before going into the rooms but we know that does not happen at all. So over all good except for the checkin process is a disaster. You needed reservations for the pools which was not mentioned anywhere prior to check in. To make the reservation you had to send a text at 10am and wait for a text back for when you could come down to the pool. You had only 10 minutes to get there or they would skip you and you would have to try all over again for later.