The experience that I had trying to buy a car from...

The experience that I had trying to buy a car from Ira Lexus was so strange, I have a hard time believing it was real. I reached out to ask about an inexpensive RX 350 that they had for sale. I intend to put only 3,000-4,000 miles per year on a vehicle so I am not looking for anything too new, just something that can get me around my local area. I reached out to them and said that I had financing already lined up, but I wanted to shop rates so I applied on their website.

After a few texts/emails back and forth I was eventually told that I had to pay cash if I wanted to buy a car from them. That struck me as kind of strange since I had already lined up financing so that part could not be the problem. When I asked why, I was told that they only would accept cash because I lived in New York state. Again huh?

I thought that maybe I misunderstood the sales person so I asked If I already have financing and was going to go into your dealership, I would not be able to use the funds to buy a car? The reply I received was We are only accepting cash for NY transactions at this time, no outside liens that we would be responsible for. Hmmmmmm. Strange.

I was more insulted that they were insinuating that I am not able to make my payments and would default on the loan by including the no outside lien comment. Considering I was pre-approved to spend over 6 times the cost of the vehicle I was looking at so I hope that was not their issue. Whatever it is/was, none of it makes sense to me. I have purchased several cars from other states and never had an issue before. Maybe it is because they really hate the Yankees and I am paying the price but I don t like the Yankees either

Given the extremely poor experience, I decided to not only take my business away from that dealer, but Lexus as a whole. If they allow the dealers that sell their vehicles to treat a customer like a leper then they obviously do not need me as a customer.