We booked a transfer from Chancen Airport to Puert...

We booked a transfer from Chancen Airport to Puerto Morelos. Our flight was an hour early so the taxi was not there yet. An alleged employee of Amigo Tours (the local operating company) called a central office. On the phone we were told to take a regular taxi and take the receipt. We would then get the money back ... Unfortunately, neither the guy nor the taxi was from Amigo Tours. We paid far too much (10 times!) And did not get a cent back! Hoppa could / did not want to help us any further.