They suck. The way they handle insurance claims ...

They suck. The way they handle insurance claims is ridiculous. I needed a new roof after a hail storm. My insurance got my money fast. Then Dovenmuehle makes me send them the check. They say they will pay me 1/3 the amount of the check back to get the project started, then another 1/3 when the job is half done and then another 1/3 after the project is complete. So I have to mail crap back and forth and request inspections at different points in the process. A freaking nightmare. I could have had this roof fixed weeks ago. I am still going back and forth trying to get my first 1/3 of the check.