Tina Smith

Review of Cheyenne Regional Medical Cent...

HORRIBLE! Without notifying me, they sent my bill ...

HORRIBLE! Without notifying me, they sent my bill to a collection agency, even after they had agreed to allow me to pay $100 monthly and I had faithfully paid that amount every month! I owed $200, which I wanted to pay off today, so I called the billing dept to let them know I never received my last bill, and would go online and pay it off. But when I called the agent advised me my bill was sent to a collection agency! OMG! They never contacted me at all that they planned to do this! What a dishonest bunch of people that work there. My family quit going here because billing is constantly messing up on our dr visits (ex: said we never paid a $500 dr bill after I had a canceled check proving we did. took months to clear it up), and they overcharged me on 2 regular doctor visits (was a nurse practitioner and she charged me a whopping $286 per visit). Go to Colorado for healthcare.