Service - Pathetic

Service - Pathetic
I wouldn't even say bad, I would say - Pathetic.
Going by the customer service they give, I wouldn't recommend booking this resort.

I had called the resort for booking of rooms. The lady who picked up my call was rude and she told me that she will transfer the call to someone else for booking and then no one picked up and the call got disconnected.
I called the second time and the same lady picked up the call and when I told her that no one picked up the call in the first time, her reply was epic
She said (again in a rude tone) that the person is busy with something, call after some time and the phone was disconnected from her end again.

She could have atleast asked for my number or email I'd and requested a call back.

If this is the service they provide to their potential customers then I wonder how would they behave once I pay the money.