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3 years ago

First I must say that this was my first time stayi...

First I must say that this was my first time staying at this location it was very nice, of course. I made my reservation 2-3 weeks in advance and specifically requested a room with a walk out balcony called the front desk about this issue and was told they didn't have any at the present time, by this time i was upset. The room had not been cleaned properly, there was hair in and around the bath tub, under the cabinet was someone else's clothing that was not removed around the back of the toilet was very nasty. But after all of that obviously whoever was in the room before me had smoked because after a while you could smell it. I have stayed at many Embassy Suites but this was one of the worse experiences ever.

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