If I could give zero stars, I would

Buyer beware! This store sells quality products but has terrible cancellation and return policies. I ordered a chair at the end of December and was told it would ship in 1-2 days. In fact it shipped in 6 days and I didn't get a call from the shipping service about delivery for more than a week after it shipped - and after my spinal surgery!! I attempted numerous times on the phone and on email to cancel the order with a Relax the Back employee, only to be told that the chair had been loaded on the truck and there was nothing they could do to remove it - wiich is ridiculous. This chair traveled from CA to NJ and will now be traveling back, at great cost to me and great waste of fuel and time for the shipper. Don't bother with this company - stick with Amazon and get your chair in 2 days, regardless of where you live.