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Shini Gami

3 years ago

Told us it would take 2-3 hours to change the oil ...

Told us it would take 2-3 hours to change the oil . 4 hours later still not done. We asked multiple people what was going on at the 3 hour mark and no one knew where it was. It was until 4:30 someone actually verified the car was only just on the lift and would take an additional 20mins. We could have literally gone anywhere else to change the oil and have been done within 30mins. Way to go setting expectations and great customer service.

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