Dave Hanson

Review of Fairmont Scottsdale Princess

Good resort but the biggest single improvement is ...

Good resort but the biggest single improvement is offering more self purchase fresh food items. Provisions doesn't have near enough for families with children that are hungry at off meal hours. With a 5 member family, we need milk, some yogurt sticks and fruit to feed kids. Sitting for 3 restaurant meals (which commonly have less fresh food - e.g. fries, burgers, etc.) is not what younger people want, at least for part of their meals. Paying over $800 for a Casita suite (including taxes, resort fee), i was pretty surprised we didn't have a small fridge in the room which is needed by families. A phone in the bathroom is no longer relevant. I know the business rationale to maximize spend but you might add $100 to a bill but lose another $5,000 visit by not offering what is desired.

Hope this helps - loved the setting and pools but probably wouldn't return (at least with all 3 kids) due to the above.