Very frustrated with the smart home package. Afte...

Very frustrated with the smart home package. After paying >$1,000 for the package the cameras have never worked, the garage door is in perpetual alarm and the poor support staff are not empowered to address the problems. Instead they are forced to inform us that, to have someone come out to fix the problem we have to charge $190+ time and materials . To date the ve been out 3 times and the package still does not work. We purchased this through Best Buy who no longer supports the relationship with Vivint for the above mentioned issues. We ll need to right off the investment in this product and go buy Ring. UPDATE: Good news, after reading this review, Vivint social media team put had their customer loyalty guys contact us and address our issues. Thank you. Power of social media...