I have been happy with my 2006 Odyssey for 10 year...

I have been happy with my 2006 Odyssey for 10 years, and will probably replace it with another soon. won't be at this Tyson Corner dealership, though. everytime I go in for anything even as little as an oil change, the service dept tries to hard sell me on a large host of other expensive maintenance. I take good care of my vehicles; keep an average of 14 years. I took this in for a replacement part for the sliding door and they came at me with $7000 worth of other things they said needed fixing. I was not happy, and the Service Manager knew it. After keeping my car for 5 days, after calling to tell us uit was ready for pickup, he did not wait for us to get there. I always get a customer satisfaction survey from this dealership everytime we visit. No survey has come this time. Clearly, they only want surveys that they think will be favorable