I've been a repeat customer but have to look for a...

I've been a repeat customer but have to look for another place to file my documents next year when I reapply, this doctors office messed up my paperwork that was submitted to the state, I called to have the issue resolved and the young man informed me the doctor would fix my paperwork at the end of the day, I'm guessing this is after the doctor could make as much money as he could during the day, while I am hurting without my medicine! Also big shout out for lying to me about calling me back today by end of business! I've had my medical card for 7 years now and have never experienced such poor service.