lekha raghu Review of The ananta Udaipur resorts
Excellent location. Alas awful experience.Reservat...
Excellent location. Alas awful experience.Reservation done a month ago mentioning 2 deluxe rooms adjacent required.2 follow ups done prior to the visit but on reaching the front office say due to marriage booking not possible. On being firm they gave the adjacent rooms. Mutton ordered one night which was par cooked refused the same and instructed them to take back which they agreed.At the time of check out the food rates included the dish taken back.On questioning they said that they cannot deduct the bill but they asked us to eat whatever for that amount at 10 30 am. This shows the lack of hospitality in the service as well as inadequate training of the staff. We were aghast at what was being suggested and informed them the same will be shared among our friends about our experience. Suddenly while we were getting in to our vehicle the manager gets the chef to us who apologises for the mutton served. This totally shows the unprofessim of the staff. To all those who are visiting Anantha do scrutinise your bills also be firm if your requests are not met.
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