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utpal nayak

3 years ago

The worst sales team ever exists. Be very careful ...

The worst sales team ever exists. Be very careful while buying car from there. I bought New Toyota camry SE on 29th July 2015. Initially i went to Scott Clark Toyota (13000 E Independence Blvd, Matthews, NC 28105). They quoted price of $23,600 ( for which i gave them check of $5000 without signing any contract) . Later i found a better price for exactly same model from Hendrick Toyota Scion Concord (7670 Bruton Smith Blvd, Concord, NC 28027) for $21,400 (which is almost $2200 lesser). Hence i felt like cheated and cancelled the deal with Scott Clark Toyota as i had not signed any contract and i have not taken delivery of the car from parking lot. As per North Carolina State law, you don't own the vehicle until you have droven the car from the parking lot of dealer. When i asked to return my check from scott clark toyota (The sales manager and other sales person - Jim Dalo & Larry Carrillo) , then i was threatened & asked to go out of the building. My check was not returned and my wife was mentally harassed. I was a customer and i was threatened by the sales manager that police will be called if i don't leave the building.

On other hand Hendric Toyota of scion concord were extremely good and they had pleasant behaviour. I went ahead and bought car from them.

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