Maki Maki

Review of Canauxrama

It's a scam. I booked the seats for the cruise on ...

It's a scam. I booked the seats for the cruise on the Canal Saint-Martin. In the morning he got me apple to ask for the cruise change. When we arrived at the point of departure, he announced us, finally he announced to us that he was only traveling between La Republique and the Bastille, we must choose either the abandonment or the reimbursement of half the price. When one is a tourist, one has no choice, because one is already the point of departure. We chose the half refund. Once the circuit started, almost all the circuit was in the tunnel and the cruise time was 45 min instead of 2h. In addition, I am not reimbursed for the moment. Many times I asked for the refund. He answers me only in the coming days. I do not think he cares because customers are tourists.
The day before, we also reserve Paris Canal. He warned me that the circuit was canceled and he reimbursed me immediately.
One wonders which company is more sincere.

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It's a scam. I booked the seats for the cruise on the Canal Saint-Martin. In the morning he called me to ask for change. When we arrived at the starting point, it was finally agreed that the Republic and the Bastille, and we had to choose either the abandonment and total refund or the cruising and refund of the price. When we are tourist, we have no choice, because we are already here. We have the refund of half the price. Once the circuit started, almost all the circuit was in the tunnel and the duration of cruising was 45 min instead of 2h. I do not receive yet the refund for now. Many times I asked for the refund. He answers me in the next few days. I think it is not a question of customers.
The day before, we also reserve Paris Canal. He warned me that the circuit was canceled and he refunded me immediately.
Which company is more sincere.