Erick Rebolledo

Review of Fairmont Scottsdale Princess

It's a shame I had to write this review based on o...

It's a shame I had to write this review based on one individual and one individual only. We stayed here for one night july 3rd for the first time . Everything from the room receptionist, valet, the food.. to the staff that was at the entrances to the pool were very kind and just very hospitable ! Untill my wife got belittled and completely embarrased by an employee checking wristbands at the kids pool. We wanted to stay one more night after our initial experience but they were completely full to capacity, when we checked out, our friendly receptionist explained we can enjoy the pool and ammenities untill 4oclock that afternoon while at the pool this gentleman told my wife she had been misinformed and she needed to get her stuff and get out immediately at 254pm either some employees are not fully informed on policy or this gentleman has no customer relations really sad ending to a really nice beginning stay.
this gentleman talked to my wi