Deanna Peake

Review of The Westin Dallas Fort Worth A...

BED BUGS!! I stayed at The Westin DFW for a 6 week...

BED BUGS!! I stayed at The Westin DFW for a 6 weeks training. Two weeks after I arrived I found a bed bug in my bed. I took a video and showed the hotel staff. The following day after my training class they told me that they sent a professional and that there weren t any bedbugs in my room even after seeing the bug on my phone. A week later we found more and this time we had to catch it so they couldn t refuse to treat the room or our things. Finally they acknowledged the fact that we indeed had them. They moved our rooms and it took a week and a half for us to get our clothes and items back from the cleaners. During this time my roommate and I had to purchase clothing for training and we have yet to receive a refund on the clothes we had to purchase. The hotel staff and management has showed so much negligence in this matter. The worst experience ever!