Jan 19 2019 Representatives from Toyota of Seattle...

Jan 19 2019 Representatives from Toyota of Seattle called to tell me they were not honoring my sales agreement and subsequently sold the Prius Prime I agreed to buy. This transpired over two phone calls and test drive. I went to bank Thursday and Friday to secure funding, and stopped by Saturday to inform salesman Ben. He was satisfied that we would be in Sunday before noon to pay for car and shook hands. He told me that he had mechanic review my concern and placed a SOLD Sign on the car. He brought up no indication that our sale was void. However, at 6 PM they reneged on our agreement selling this car to another buyer.
I wish to inform other buyers that this firm has little to no honor with their customers and has a low opinion at to what a handshake agreement is. Upon finding out my wife broke down crying because it was to be presented on 73rd birthday.
I will never shop at this firm ever and recommend other buyer to be suspect of Representative claims. Furthermore their coffee sucks.

James Todd
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